How Coaching Creates a Box of Smarties

smarties-50838_1280Stephanie Pullings-Hart, Executive Director Technical & Production for Nestlé Australia, provides a glimpse into the communication methodologies which form the basis of the Nestlé Continuous Excellence (“NCE”) program. With household brands such as NESCAFÉ, UNCLE TOBYS, MILO, MAGGI and of course KIT KAT, NCE and Total Performance Management (TPM) are cornerstones of the way Nestlé does business. This encapsulates everything they are trying to do in the area of safety, quality, cost, waste and importantly, customer satisfaction.

Stephanie shares some of the key insights from the NCE journey: Continue reading

Filed under: People & Leadership

Your Plant’s Guide to Success: People!

glass-slipperIf this was a Cinderella story, Teresa Keating would be the fairy god mother.

A popular Mainstream Conference speaker, Teresa is a Business Manufacturing Technology Director at The Dow Chemical Company. She has certainly experienced her share of plant transformations. From taking on some of the most unreliable assets in the global business to setting all-time plant performance records, Teresa was responsible for the transformation of several plants at Dow and her work continues to sustain results. What was her recipe for success? People.

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Filed under: People & Leadership
 
 

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